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# How to use, create, edit and delete a layout

# How to Use, Create, Edit, and Delete a Layout in Report View

In this article, we'll walk you through everything you need to know about customizing layouts in **Report View**. Whether you're looking to select an existing layout, design your own, make changes, or remove a layout entirely — we’ve got you covered.

||| ⚠️ **Important**: Only users with write access can create, edit, or delete layouts.

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### 🧭 Step 1: Use and Select Layout Settings

In the top-right corner of Report View, click the **"Layout settings"** button.

This will open a dialog where you can:
* Select an existing layout
* Edit or delete a layout
* Create a new layout

![Layout Settings Button](https://storage.crisp.chat/users/helpdesk/website/-/7/6/b/0/76b02a159d611400/1_6dx4s3.png)
![Layout Settings Dialog](https://storage.crisp.chat/users/helpdesk/website/-/7/6/b/0/76b02a159d611400/2_alo2xy.png)
![Layouts List](https://storage.crisp.chat/users/helpdesk/website/-/7/6/b/0/76b02a159d611400/3_4395qv.png)

---

### ✨ Step 2: Create a New Layout

To create a new layout:

1. Click **"Create New Layout"**.
2. Use the **"Add/Remove Widgets"** button to customize which widgets appear.
3. Adjust the **size and order** of widgets to your preference.
4. Rename your layout by clicking the ✏️ pencil icon on the left-hand side and giving it a clear name.

![Create Layout](https://storage.crisp.chat/users/helpdesk/website/-/7/6/b/0/76b02a159d611400/skjermbilde-2025-05-28-kl-1401_1rjgw2c.png)

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### 🛠️ Step 3: Edit an Existing Layout

To edit a layout:

1. Select the layout you want to change.
2. Click the **"Edit"** button.
3. You’ll be taken to the same layout editor used when creating a new layout.
4. From here, you can:
* Rename the layout
* Show or hide widgets
* Adjust widget size and placement

![Edit Layout](https://storage.crisp.chat/users/helpdesk/website/-/7/6/b/0/76b02a159d611400/4_127gzcp.png)

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### 🗑️ Step 4: Delete a Layout

To delete a layout:

1. Click the **"Delete"** button.
2. A confirmation dialog will appear to prevent accidental deletion.

||| ⚠️ **Important:** If a layout is deleted and it's being used by multiple users, those users will be automatically switched to the default layout. This action **cannot be undone**.


![Delete Layout](https://storage.crisp.chat/users/helpdesk/website/-/7/6/b/0/76b02a159d611400/5_7xhpkd.png)

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With these steps, you can fully customize Report View to suit your workflow 📊